Centre FAQs

Exam request forms need to be submitted no later than 12 weeks for exams in Asia, UAE and Rest of World centres. For centres in UK, Ireland and Europe exam request need to be submitted no later than 8 weeks for exams. Please contact your Centre Coordinator for exact deadline dates.

You will need to submit an exam request form, a retake or deferral form if you have any retake or deferrals learners, and a proposed timetable. You will also need to register your learners on Parnassus.

CIBTAC needs to approve the tutors at each Centre. If a Centre needs to add a new tutor, then they must fill in the New Tutor Form and send to their Centre Coordinator, along with copies of their certificates relevant to the qualifications they wish to teach and an up to date CV.

If a centre wishes to be accredited for any additional courses then they need to fill in the Additional Qualifications Form and send to your Centre Coordinator along with everything required for any new tutors.

The daily minimum fee is currently £825 per day and £412 per half day. When a centre has exams the invoice is created based on the number of learners and which qualifications they are doing. It is not an extra fee but the minimum amount the invoice must come to per day. If the invoice is less than £825 per day or for £412 per half day, then we will add the difference to make it up to the minimum fee.

Administration fees are applied to examination invoices only (UK and international). The administration fee is applied in order to cover the cost associated with processing, arranging and making changes to an exam schedule. These costs may include the administrative time taken to book travel with third parties, the production and maintenance of customer documentation, and also the payment transaction costs associated with our electronic payment facilities. We aim to deliver a very competitive service and remain completely transparent about our charges. CIBTAC is a not for profit organisation and therefore aims to keep its charges to a minimum. By applying an individual charge on the invoice, we hope that our fee structure is simple and clear to all our customers. CIBTAC does not apply an administration fee to annual renewals, certificate or diploma requests. There is significantly less administration time involved in processing these orders and the fee for these services are deemed to be fully inclusive of all charges.

Exam results are sent to the Centres within 6 weeks of the exams taking place, and certificates are sent within 12 weeks of the exams taking place.

Late fees apply from 6 weeks prior to you exam date.

CIBTAC is a not for profit organisation, so we always strive to offer the most competitive price to our customers, coupled with personalised customer service. We re-invest any profits for the good of our centres, members and learners.

We offer a unique, dynamic service to our Centres that some larger profit making organisations struggle to do. Each Centre will have its own dedicated Centre Coordinator to support their individual needs and be in regular contact with. Our employers tell us that the CIBTAC brand is a sign of quality graduates, who are work ready and who enhance their business from the outset, without the need for re-training. The CIBTAC end exams reflect the level of rigour and true capabilities of learners, with an assurance of their skills and abilities not only in the qualification, but in aspects of problem solving, thinking skills and communication.

Please email accreditation@cibtac.com

Our examiners will come and examine your learners. We have a large team of examiners who work across the globe examining CIBTAC qualifications. We are always looking for new examiners to add to our highly skilled teams. Please email enquiries@cibtac.com if you are interested in becoming an examiner.